there are certain errors that may occur because of problems with a network connection during download, security settings of the operating system or network on which the program(s) are being run, or some other aspects of an individual's computer environment. Although we know how to correct these problems, and they have lessened significantly in frequency, we have been unable to eliminate the problems. These known problems are listed below, with links to a description of the problems and steps to resolve them. If you need further clarification or assistance, or if you are experiencing a problem not listed here, please post your question on the KnitwareUsers group (Yahoo or Ravelry) |
attempting to initialize Borland Database Engine |
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| Known Problems |
| Other Useful Links (tips and technical notes) |


| FIREFOX USERS: Some customers have experienced download problems with Firefox - most commonly, the failure for the download to complete properly, but with no error message. If you are experiencing any problems with the download of Knitware, please use Internet Explorer to perform the download. |
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| Windows 7 users, see here. |
| For additional (older) known problems, see here. |