Contact Us
Great Knits Design is a division of Lai Associates, Inc., which was
incorporated in February 2001 in the State of California, USA. Lai Associates
is owned, managed, and operated by Ada Lai.
horizontal rule
General Information
infoATgreatknitdesignsDOTcom  (see below for translation)
Technical Assistance
See note above.
Sales
salesATgreatknitdesignsDOTcom (see below for translation)
Ravelry Information
www.ravelry.com Special Interest Group: KnitwareUsers
E-mail list (users' group)
http://groups.yahoo.com/group/KnitwareUsers/
Telephone
We do not provide a telephone contact at this time.
Postal Mail Address
We are located in South San Francisco, California. If you need to
contact us by postal mail, please e-mail any of the contact
addresses provided above and we will provide our postal address
to you.

NOTE:
Knitware is a "legacy Windows application" last optimized for
Windows XP.
Knitware is a stable product that will work on any operating system
that supports older 32-bit Windows XP applications; therefore, it can
run on Windows 7
when installed as per the instructions on this
website
.
If you are using a computer running anything other than Windows 7,
consult the documentation for your system for instructions on
running older applications.

If you are experiencing a problem downloading the Knitware programs, please check
www.greatknitdesigns.com/download_TechNotes.html
for a possible solution.

If you are experiencing a problem installing or running a Knitware program, please check
the following pages for information that may be relevant to the problem you are
experiencing:
www.greatknitdesigns.com/SupportNews.html
www.greatknitdesigns.com/SupportNews_VISTA.html
www.greatknitdesigns.com/SupportNews_Win7.html (for Windows 7 info)
www.greatknitdesigns.com/errinstall.htm
www.greatknitdesigns.com/KnownProbs_250.html

If you still require assistance, join the users' group at
http://groups.yahoo.com/group/KnitwareUsers/
and search the message archives for a possible reference to your problem.

There is also a special interest group at Ravelry.com (see below).
AT is replaced by @ and DOT is replaced by a period (.)
Example: abcATxyzDOTcom becomes abc@xyz.com
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